Return Policies for Urban Guerilla Lifestyle.

 

Items must be unworn, unwashed, and have original tags attached. The item must be free of stains, makeup, deodorant, or wear. Swimwear and Undergarments are non-refundable due to health and safety concerns. All clearance items are final sale and non-refundable. Items refunded will be refunded in the amount of the items total. (i.e., discounted items will be refunded in the discounted value) The returns process can take up to 14 Business Days after your items are returned to the distribution center. Return packages must include a completed return request form or original packing slip to ensure processing (Note: If the return request form is not filled correctly, your return may experience delays in processing. You may use the original request form included in your original packaging. We will not ship back items to you if you ship them to our address and they do not meet our standard return policy. Additionally, depending on the shipping method and carrier selected, your return packages may take several days to reach us. Keep proof of postage and ship your return along with a Tracking Number. We are not liable for return packages that are Lost or stolen in Transit. Without Proof of Receipt and Delivery Urban Guerilla Lifestyle will not issue store credit for your returns. 

 

 

Incorrect items must be reported within 30 Days of Delivery (Note: if such items are not reported promptly, we will not issue store credit. Please email orders@urbanguerillalifestyle.com for assistance

 

 

Damaged, defective items must be reported within 30 Days of Delivery 

 

 

Don't hesitate to get in touch with customer care at @www.Urbanguerillalifestyle.com